Unique offerings during the pandemic
Unique offerings during the pandemic
15 OCTOBER 2020 7:34 AM

As the industry navigates these difficult times, hoteliers are creating new packages and ideas to entice guests to stay at their properties.

The COVID-19 pandemic has brought on hard times for everyone, but it’s also opened new opportunities for creativity in the industry.

Corporate business, for example, is gone and isn’t coming back anytime soon, so hoteliers are coming up with new ways to bring in guests to stay at their hotels and are focusing on cleanliness.

Here are a few unique ideas and tech innovations I’ve come across recently:

AIC Hotel Group is offering coverage of medical costs related to COVID-19 for wedding and social groups at hotels in Mexico and the Caribbean under its Hard Rock Hotels flag. This is great because while hotels need these types of social groups, they also know the risks of the pandemic and are willing to help guests with those expenses.

Since many people are eager to get out of the house, Dream Hotel Group properties are pushing staycation offerings. One example is the Dream Nashville, which is offering a “Feast, No Fuss” package, which includes a night’s stay in the Terrace Suite with a “BBQ Butler” and campfire s’mores.

QR codes have been around for a long time, but hotels have started implementing them to limit person-to-person contact and are using them for things such as restaurant menus vs. printed menus.

While many hotels are just now using QR codes on property, some have said they plan to continue using them even after the pandemic because they are easy to create and are more sustainable than printed menus.

What new things have you implemented at your hotel throughout the pandemic? Let me know via email or find me on Twitter.

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