Like it or not, there will be more Zoom meetings in the future, and business travel is going to look different. But how will hoteliers react to these changes?
While some people are over Zoom meetings and are itching to go somewhere once this virus is more under control, there will be more of those Zoom meetings and asking people to mute going forward.
Why? Because companies have found ways to cut costs by eliminating travel, and while business travel will return, the things people are traveling for within organizations are going to be different to save cash.
Before this pandemic, it made sense for an organization to send 50-plus people to a big conference and spend thousands on a cocktail meatball budget. Now, people are finding that maybe fewer people can go to those events or maybe it makes more sense for an employee to join a meeting via Zoom rather than flying in somewhere for an hour-long meeting.
It’s important for hoteliers and meeting planners to work together to figure out how they are going to adapt to those changes. Some employees have already moved to working in a hotel to get out of the house, so maybe it’s a good idea for hoteliers to come up with special packages for people making work Zoom calls from guestrooms (snacks and booze are a good idea).
While I can’t wait to get back on the road once it is safe and back to in-person meetings (sort of, I am also fine with Zoom calls where I can turn off my camera because there are always snacks available at home), I am also really excited to see what the future of business travel holds and how the industry will respond to it.
Check back to HNN on Friday to hear from industry CEOs on how they are adapting to changes in business travel.
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