In a video interview at the recent online Hotel Data Conference, Davidson Hotels & Resorts COO Pete Sams discusses reopenings and adjusting operations throughout the pandemic.
REPORT FROM THE U.S.—Davidson Hotels & Resorts has been adapting and adjusting to new circumstances to operate through the COVID-19 pandemic, according to Chief Operating Officer Pete Sams.
The company has three hotels that are temporarily closed in San Francisco due to issues with city requirements, he said.
“No market has been hit more than San Francisco, and a lot of that is the approach by the municipality and city council … around trying to institute new requirements from a government perspective in terms of operating our hotels, which have made it debilitating in the short term to even consider opening the doors,” he said. “Outside of that, all of our hotels are now open and operational.”
Davidson recently opened a new hotel during the pandemic, a Canopy by Hilton property in Philadelphia, Sams said.
Davidson has “adapted to the circumstance and adjusted our services and what we’re offering where,” Sams said.
Those changes have included consolidating food-and-beverage outlets, he said.
Sams said Davidson operates more than 125 F&B outlets throughout its portfolio and has sized down to a singular outlet with limited offerings at its hotels.
Sams said he hasn’t seen a differentiation in performance between branded hotels and the independent hotels in its Pivot Hotels & Resorts division, but resort hotels and hotels in leisure destinations “have clearly been out front and carried the weight” in the overall portfolio.
Davidson had a dozen hotels that were resorts or in leisure destinations that operated at more than 55% occupancy in July, Sams said.
“That doesn’t sound like a lot, but in the current state when the overall portfolio ran closer to 30% (occupancy) … it’s really the resort space, the drive-to markets (with higher occupancies)” he said.
Properties in those drive-to destinations were in places such as Florida, California and Gatlinburg, Tennessee, he said.