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Privacy and Security
Effective as of 1 April 2015


Hotel News Now (“HNN”) and its affiliates are privacy conscious global organizations. The following privacy statement explains how we protect personal information gathered via the website.

If you as a visitor choose to register or submit information to this website, you agree to the use of such data in accordance with this privacy statement. Please note that this site may contain links to other sites, including, but not limited to, sites maintained by member firms and affiliates of HNN, which may not be governed by this privacy statement.

If you have any questions regarding this privacy statement or do not feel that your concerns have been addressed, please direct your questions to Webmaster Services using the Contact Us link.

Information Collection

As a visitor, you do not have to submit any personal information in order to browse or use the website. We will collect personally identifiable information from you only where such information specifically and voluntarily provided by you.  Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone and fax numbers, and credit card or banking information.

We do not usually seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from visitors. We will, where necessary, obtain your explicit consent to collect and use such information.

Cookies and Web Beacons

View the Hotel News Now cookies policy

Information Use

Personal information is used only for limited purposes. For example, when you register with the website to gain access to premium content or request future communications about HNN areas of interest, such as specific HNN publications or marketing campaigns, we may use the information you submit to create a personal profile to customize our response to further requests or inquiries. We may also use the information to personalize your website experience. And, when you choose to purchase HNN [products][subscriptions] or to register online for a HNN-hosted event, we will use the personally identifiable information you may submit to process your order or request, and to respond to you. In addition, the web masters may, where necessary, use your information for various site related tasks. We will ensure that our marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you emails containing information about HNN service offerings. You may at any time request that we discontinue sending you such materials.

Disclosure of Information to Third Parties

Although we may provide your personal information to outside service providers that handle that information in order to process orders on our behalf or to register our users for HNN events, other than other divisions within STR, Inc. and affiliated STR Global, Ltd. in the U.K., we will not share that information with anyone for any other purpose unless otherwise disclosed at the point of collection.

Personal information may be transmitted within various STR divisions and internationally to STR Global, Ltd. or to third parties for the purposes identified above. This may include transfer to countries without data protection rules similar to those in effect in your country of residence. By providing information to HNN through this website, you are consenting to such transfers.

Additionally, if you opt to receive certain products or services through HNN, or if you request information about a particular third party’s products or services, we may provide your personal information to that third party for purposes of fulfilling your request(s). With respect to service providers, we require that all personal information be kept confidential and used only for the intended purpose. Additionally, we take reasonable steps to ensure that third parties receiving information about you at your request maintain the confidentiality of that information.

Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to investigate or take action regarding illegal or fraudulent activity, to comply with legal or regulatory obligations or requests, or for the purposes identified above.

HNN will not share, sell, rent or lease your personally identifiable information to others without your consent, except as provided in this policy.

Access to Information

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they register with our website and correct any inaccuracies it may contain. Visitors who choose to register may access their user profile, correct and update their details, or unsubscribe at any time. Visitors who have any problem accessing their profiles, or would like to request a copy of their personal information should contact Webmaster Services using the Contact Us link. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

Information Security

HNN has in place generally accepted standards of technological security for the purpose of protecting information provided by visitors from misuse, loss, or corruption, including, but not limited to Secure Sockets Layer.  These standards are periodically reviewed and, if necessary, updated or revised. Only authorized personnel have access to personally identifiable information submitted through the website. Such employees are required to maintain the confidentiality of this sensitive data. The policy also applies to any and all agents, affiliates, and related entities of HNN that may receive such information from HNN. All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

E-mailing HNN

HNN may provide e-mail links on the web site to further facilitate communication between us and you. Information collected through electronic mail may be shared with our customer service department, employees or other third parties that perform services on our behalf, as well as our parent company, affiliates, and subsidiaries. Unless otherwise noted, electronic mail on our site is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge or permission while in transit to us. Therefore, we recommend that you contact us by phone using one of the numbers found on the web site whenever you are communicating personal information to us.

Changes to our Privacy Policy

HNN reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between HNNand any user visiting the Web site or providing identifying information of any kind.

Children's Privacy Protection

HNN understands the importance of protecting children's privacy in the interactive online world. The website covered by this privacy policy is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

Your Questions

If you have any questions or concerns regarding your privacy while using this Web site, please direct them to Webmaster Services using the Contact Us link.

Other Legal Notices
Any dispute over privacy is subject to the Privacy Policy then in effect at the time the dispute arises, as well as the laws of the [State of Tennessee][United Kingdom][State of Ohio] and our Terms of Use. If you have any concern about your privacy in connection with this policy, please send us a thorough description to:

Hotel News Now
18500 Lake Rd.
Suite 310
Rocky River, Ohio 44116

and we will try to resolve it. We may post a revised Privacy Policy on our site. Please note that the use of information that we gather is subject to the Privacy Policy in effect at the time of use. You should check our web site frequently to see recent changes.



Contact Us
Hotel News Now
18500 Lake Rd.
Suite 310
Rocky River, Ohio 44116
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