Author Bio
JULIE GARROW
HNN columnist
Julie Garrow is Founder and Managing Director of independent research company Intelligent Spas, (www.IntelligentSpas.com) and is a global expert on the spa industry having conducted research in over 100 countries to date. Her statistical publications and operations manuals are designed to assist spas, hotels, consultants, government, financial institutions and other organizations to maximize performance by utilizing updated spa industry trends and performance indicators. Contact Julie at Julie@IntelligentSpas.com.