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HNN Editors
Can pay-what-you-want model work for hotels?
October 17 2014
By Patrick Mayock A restaurateur last week took prices off her menu and asked patrons to pay what they thought each meal was worth. She tripled her revenues in the process. Would hoteliers yield the same results?  
Element is lifestyle in its truest form
October 16 2014
By Samantha Worgull Element has carved out a unique niche within the lifestyle category, specifically in the extended-stay arena.
The brilliance of Blackstone
October 14 2014
By Ed Watkins The private equity giant has been lucky and smart in its hotel industry investments, especially its big bet on Hilton.
Do you have an escape hatch?
October 10 2014
By Ed Watkins Independence is a wonderful luxury in business, but sometimes you need a safety valve in case your situation sours.
When bad online reviews are good for you
October 10 2014
By Patrick Mayock Negative reviews can be good for your hotel. That’s one of several lessons I learned from Bill Tancer, online marketing whiz and self-proclaimed Amazon-review obsessive. 
STR and STR Global
Freitag’s 5: August demand surpasses July high
October 6 2014
By Jan Freitag Demand in the U.S. hotel industry grew 4.8% during August, exceeding July’s 4.7% growth, according to STR data.
Reality of recovery left up to interpretation
August 6 2014
By Stephen R. Hennis What one person views as risk, another person sees as opportunity. Such is the case when interpreting hotel industry performance. 
5 things to know: US June hotel performance
August 1 2014
By Jan Freitag One performance metric increased to its highest point of any June this century. 
How open booking impacts the hotel industry
October 17 2014
By Michelle Grant Technology will continue to advance to better track off-channel bookings for hotels, and the industry will be able to leverage the information generated to work better with corporate clients.
Use hotel data to drive growth
October 8 2014
By Tim Peter The data you have available provides a strategic differentiator. Use it.
Is your hotel ready for business intelligence?
September 10 2014
By Kevin Coleman Addressing a few keys areas where data quality is frequently lacking will pay big dividends to hotels and hotel companies looking to gain an edge.
3 Obamacare decisions for hoteliers
October 15 2014
By Charles A. Conine National hotel chains are ready for the Affordable Care Act, but other employers are showing hesitation.
A hotelman gives Airbnb a try
October 14 2014
By Sean Hennessey A hotelier gives Airbnb a try for a couple of short business trips. Here’s what happened.
Millennials shift the hotel design landscape
October 8 2014
By Harry Wheeler By adjusting to the needs and desires of millennials, hotel designers have the opportunity to refine standards and create properties that cater to travelers of all ages.
How bankruptcy affects franchise agreements
September 15 2014
By Jason B. Binford The bankruptcy filing of either the franchisor or franchisee can increase the uncertainty of how and when provisions of a franchise agreement will be enforced.
Fair franchising needs self regulation
September 12 2014
By Bakulesh 'Buggsi' Patel California Senate Bill 610 poses a threat to the fair-franchising model and adversely could affect consumers, franchisees and the State of California.
Keep patent trolls out of your hotel
July 29 2014
By Bakulesh 'Buggsi' Patel Don’t let yourself be a victim of patent trolls. Hoteliers should take action in the patent-reform fight.
ISHC Global Insights
Guest service more important than ever
August 8 2014
By Thomas K. Tritschler Hospitality always will be about an experience, an emotion. It’s not something guests can take home and put on a shelf.
US lags in high-speed rail
July 15 2014
By Gregory T. Bohan
Several high-speed rail projects are in the development pipeline in the U.S., and the tourism industry is taking notice. 
Welcome, embrace Chinese tourists
July 8 2014
By Ron Watanabe The Chinese are traveling in greater numbers, and countries such as the United States must do more to accommodate them.
4 tips to selecting a hotel management company
October 16 2014
By Matthew Arrants Owners should follow these four steps before selecting a hotel management company.
Downturns always follow a similar scenario
September 24 2014
By Joel Ross How do downturns happen? Today’s young lenders overplay their hand and think they can do it better than the generation that came before.
Is hotel branding a dinosaur?
September 12 2014
By Pamela Barnhill The advent of soft brands might cloud the meaning and effectiveness of traditional hotel flags.
Revenue Management
How to be a revenue leader of the 21st century
October 20 2014
By Bonnie Buckhiester What century are we in? The 20th or the 21st? No longer can we in the industry use antiquated approaches and attitudes to manage demand.
Big data will create commercial revolution
October 6 2014
By Calvin Anderson Now, more than ever, it is crucial that revenue professionals find balance in their careers to allow time to feed the innovative side of their revenue analytics minds.
Study customer segments to optimize profits
April 30 2014
By Tim Wiersma

Some hoteliers do not understand the contribution a particular customer can bring to a hotel or resort.

Sales & Marketing
8 traps of independent loyalty program design
October 10 2014
By Jeffrey Low Be sure to consult this list of do’s and don’ts before launching your own hotel loyalty program.
9 tips on how to handle the media
September 30 2014
By Marc Grossman Follow these nine good rules of thumb to maximize your encounters with the media.
Where have the real hotel marketers gone?
September 29 2014
By Larry Mogelonsky Hotel marketers need to be bold if they want consumers to remember their properties.
Exclusive: Hilton adds Canopy lifestyle brand
Best Western introduces two new brands
Reviews increasingly drive booking decisions
A hotelman gives Airbnb a try
Canopy by Hilton: ‘It’s all about mindset’
When bad online reviews are good for you
US supply growth not a problem
Low supply, group biz boost hotel sector
HDC attendees discuss revenue strategies
Hotel Data Conference: Day Two in review
Hotel Data Conference: Day One in review
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