This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.  Find out more here  Close
HNN Editors
Who should get Starwood’s brands
August 3 2015
By Jeff Higley Most rumors point to another company acquiring or merging with Starwood Hotels & Resorts. Here’s a better solution: Carve up the company so a number of other hotel companies can scoop up the pieces.
Beyond Big Data: Why Watson is the future
July 31 2015
By Patrick Mayock Designed to take down Jeopardy’s best and brightest, IBM’s Watson technology could change the way guests interact at your hotel. 
Vacation (ownership): All I ever wanted?
July 30 2015
By Stephanie Ricca Forget traditional hotels. The way to combat alternative accommodations is by promoting vacation ownership and timeshare. 
Hotels healthy use for fading London landmarks
July 28 2015
By Terence Baker The hotel industry is one—perhaps the only—sector to possibly save London’s iconic addresses and buildings from falling into disuse and tiredness.
A points junkie’s lament
July 24 2015
By Patrick Mayock I did the unthinkable recently, and there may be no turning back.
STR and STR Global
The 15th year: Observations from NYU 2015
June 10 2015
By Jan Freitag Record attendance and record occupancy brought together a group of giddy investors to look for deals, yield and new brands at the NYU Investment Conference.
Freitag’s 5: Annualized occupancy at new high
May 29 2015
By Jan Freitag Annualized occupancy was pushed up to 65% in the U.S. during April.
How hoteliers can monetize rentals by owners
April 27 2015
By Jan Freitag Many within the industry have bemoaned the influence of rent-by-owner platforms such as Airbnb. But the savviest owners see them as a way to make money. 
Digital
Hoteliers should be concerned about Airbnb
July 9 2015
By David Kong Only through being involved can we ensure that our interests, as well as the interests of the traveling public, are being protected when it comes to Airbnb and the sharing economy.
A cheat sheet to drive direct business
July 8 2015
By Tim Peter You still have time to make 2015 a great year for direct booking growth. Follow these six tips to help get you there.
How hotels can reclaim the booking process
June 10 2015
By Dan Kowalewski and Chris Rawlings OTAs own the booking experience with guests. Here’s how hoteliers can win that space back.
Operations
2 ways to embrace the ‘nextperiential’ guest
June 29 2015
By W. Chris Green The guest of the future wants a stay that centers on experiences and is complemented by mobile technology. The retail space provides an excellent model. 
Making the switch from brand to independent
June 24 2015
By Birgit Radin Two independent hoteliers gave up the corporate hotel rat race to own and operate a small, F&B-focused inn near Chicago.
Servizio clienti at heart of hotel business
June 18 2015
By Peter Connolly A recent trip to Italy showcased examples of truly great, intuitive customer service. 
Legal
The real meaning of new overtime rules
July 29 2015
By Randy Pullen The real meaning of the proposed overtime rules is quite clear: Shift the cost of government to the private sector and promote the growth of unions.
The alternatives to a bankruptcy filing
July 27 2015
By Jason B. Binford Debtors and creditors alike should understand that no debt restructuring option is perfect and that different options have advantages and disadvantages.
Are you breaking the law by recording calls?
July 10 2015
By Jordan Bernstein This seemingly innocuous business practice of recording customer service calls without providing some variation of the oft-heard disclosure has the potential to financially cripple a business.
ISHC Global Insights
8 pre-opening priorities for owners
July 23 2015
By Kristie Dickinson Developing a hotel? Don’t leave home without this checklist of key issues that will ensure operational success. 
In renovations, hard lessons in room acoustics
June 24 2015
By Jeff Loether When changing from carpet to hard flooring in guestrooms, make sure your renovation and upgrade sounds as good as it looks.
The never-ending cost of Internet at hotels
June 16 2015
By Mark G. Haley Costs for implementing high-speed Internet at hotels will not stop increasing, so the funds need to come from fees or out of owners’ earnings.
Ownership
Sub-Saharan Africa: Why hotels, why now?
July 16 2015
By Xander Nijnens Africa’s hospitality boom has proven particularly profitable as global hotel operators pursue business travel dollars. 
Caribbean hoteliers wake up to Cuba threat
July 6 2015
By Ed Watkins Caribbean hoteliers and tourism officials are finally waking up to the reality of Cuba as a major competitor. Their response might be too little, too late.
The state of hotel asset management in China
July 1 2015
By Tao Zhou With growing interest among hotel owners and developers, hotel asset management is set to increase its importance in the Chinese hotel industry. 
Revenue Management
How to win in hotel revenue management
May 5 2015
By Ted Arps Now is the time to audit your revenue management practices. In so doing, you will be preparing your company for the eventual downturn.
How to raise hotel rates—at any rate
April 24 2015
By W. Chris Green Now is the time to adopt specific strategies to maximize rooms revenue. These five tips will help you get there. 
Optimization entails cross-discipline approach
November 14 2014
By Susan Spencer With the convergence of sales, marketing and revenue management, stakeholders must ask how best to structure these disciplines to take advantage. 
Sales & Marketing
Always be ready to grab group business
August 3 2015
By Andria Goldin What’s the secret to capturing group business? Always know that company’s coming.
How to compete with brands for group business
July 22 2015
By Alex Cabañas Though independent hoteliers might not compete with large chains in size, there are no constraints on their competitive edge when it comes to group business.
Storytelling a key to hotel marketing success
July 20 2015
By Doug Kennedy Here’s how to get more than your fair share of business in your market.
TRENDING
IHG loses 7 Kimptons in San Francisco
Who should get Starwood’s brands
What business travelers want from hotels
Study: OTAs continue to steal market share
Growing lifestyle segment faces challenges
Starwood Hotels CEO mum on sale rumors
VIDEO
Apple stays true to its core post IPO
MCR pursuing smart hotel development
Deconstructing a guest review
With every great opportunity? A challenge
The time to build is now
Contact Us
Hotel News Now
18500 Lake Rd.
Suite 310
Rocky River, Ohio 44116
        
Copyright © 2004 - 2015 Hotel News Now, a division of STR, Inc. All Rights Reserved.   Privacy