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HNN Editors
Employment education takes over city
March 3 2015
By Terence Baker The IHG Academy is opening young eyes to the opportunities that exist in the hotel industry.
Uh oh. Here comes new hotel supply
February 27 2015
By Patrick Mayock Supply growth neared a key threshold during January. I’m not raising the alarm just yet. But you know it’s coming. 
It’s the lenders vs Arne
February 26 2015
By Shawn A. Turner Not to sound too much like a stereotypical digital media outlet, but you will NOT believe how much these LENDERS disagree with ARNE SORENSON!
Robots bring artificial intelligence to hotels
February 24 2015
By Terence Baker There is artificial intelligence already in place in all hotels, but are we ready for the same thing being applied to staff? 
Thinkers, doers and the exit of van Paasschen
February 20 2015
By Patrick Mayock Starwood Hotels lost a thinker with the resignation of longstanding CEO Frits van Paasschen. In his stead they’ll be gaining a much-needed doer. 
STR and STR Global
Freitag’s 5: Rate keeps US party rolling
February 25 2015
By Jan Freitag RevPAR in January was driven primarily by ADR, continuing the trend seen throughout most of 2014, according to an analysis from STR’s Jan Freitag. 
Super Bowl performance over five years
February 16 2015
By Carter Wilson The impact from the Super Bowl isn't dwindling, and now that the Pro Bowl is hosted in the same city as the Super Bowl (one week earlier), the host city has plenty to cheer about.
What’s in store for New York City performance?
February 12 2015
By Jan Freitag In this blog, I want to collect a few thoughts and observations that might help identify what’s ahead for hotel performance in New York City.
Digital
Mobile not a trend, but a reality
February 11 2015
By Robert A. Rauch Having an understanding and a strategy for digital technology and mobile sites are key to reaching the “new” traveler.
Balance digital with human interaction
January 16 2015
By Pamela J.W. Barnhill Digital is the way of the future, but hoteliers have to remember that personal interaction still has its place.
3 ways to compete with OTAs
January 14 2015
By Tim Peter Your competition can’t know your own guests better than you. Use that familiarity to your advantage.
Operations
Listen to millennials to be successful
February 26 2015
By Amy Jakubowski Millennials (both the ones you hire and your guests) can share a wealth of ideas and innovations—provided you're willing to listen to them. 
Is it too late to fight back against Airbnb?
February 25 2015
By Larry Mogelonsky Airbnb is expanding from its base of millennials and budget stays into segments hoteliers perhaps hold most dear: business and luxury travelers.
Make time to train staff daily
February 24 2015
By Doug Kennedy Doing so reinforces the core principles of hospitality and service excellence.
Legal
Do’s and don’ts for franchisors, franchisees
February 10 2015
By Michaelle L. Baumert Franchisors and franchisees should understand common mistakes that can make it appear that “joint employment” exists.
Joint employer: Two words can change a lot
February 3 2015
By Charles A. Conine The National Labor Relations Board is trying to argue that joint-employer status for franchisors—including restaurants and hotel companies—can implicate those franchisors for labor violations.
Enforceability of liquidated damages clauses
February 2 2015
By Jason B. Binford The enforcement of a liquidated damages clause can mean the difference between money in a party's pocket with little effort versus a protracted and expensive court battle.
ISHC Global Insights
The capital-light continuum
March 3 2015
By Jon R. Simon As hotel companies continue their asset-light strategies, their vacation ownership divisions evolve to continue to grow revenue.
The present and future of FF&E sourcing
January 6 2015
By Alan Benjamin While global sourcing will continue to be the trend, as technology is transferred around the world, we might actually start to see a counter trend in the growth of locally sourced products.
Why ROI isn’t the best metric for marketing
December 15 2014
By Steven V. Seghers ROI is nearly obsolete for marketing, rarely fully understood, and it doesn’t actually provide a clear path of success in terms of driving top-line revenue or meeting the business goals of the hotel.
Ownership
The triple whammy facing New York City hotels
February 9 2015
By Ed Watkins Rising levels of supply, threats from the sharing economy and changes in currency valuations have the potential to put a crimp in the ongoing success of the hotel industry in New York City.
How to choose the best franchise contract
November 24 2014
By Gary Isenberg The lure of the hotel business holds many pitfalls for the first-time hotel investor.  Here’s how one investor worked through the process.
Public-private partnerships fuel hotel growth
October 30 2014
By Charles G. Renner A public-private partnership can be a key tool for hotel development.
Revenue Management
Optimization entails cross-discipline approach
November 14 2014
By Susan Spencer With the convergence of sales, marketing and revenue management, stakeholders must ask how best to structure these disciplines to take advantage. 
Revenue management tips for the busy executive
November 3 2014
By Nicole Young Communicating clear expectations, asking the appropriate questions and guiding strategic conversations might make your strategy meetings and monthly reviews one of the highlights of your week.
How to be a revenue leader of the 21st century
October 20 2014
By Bonnie Buckhiester What century are we in? The 20th or the 21st? No longer can we in the industry use antiquated approaches and attitudes to manage demand.
Sales & Marketing
Is it time to return to rate disparity?
January 13 2015
By Doug Kennedy It’s the perfect time to return to “selective” rate disparity as part of an overall channel conversion strategy to drive more direct bookings.
How to handle charitable donations
January 12 2015
By Marc Grossman There are many factors that a company must consider prior to settling on which philanthropic causes to support.
The future of Facebook in hotel marketing
December 18 2014
By Larry Mogelonsky Here are five top-of-mind issues for hotel marketers to consider as Facebook moves into its second decade of existence.
TRENDING
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