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HNN Editors
The threat most hoteliers are ignoring
March 27 2015
By Patrick Mayock When PKF-HR’s Mark Woodworth asked 1,200 Hunter attendees if this threat was on their radar, only five raised their hands. Such hubris is even scarier than the threat itself. 
Choose your own (hotel development) adventure
March 26 2015
By Shawn A. Turner You read that headline correctly. This is the hotel trade publication industry’s first (probably last) choose-your-own-adventure-themed blog.
The hotel industry goes to the dogs
March 25 2015
By Alicia Hoisington Yes, dogs are taking over the hotel industry. That’s not a bad thing in my book. 
UK budget nods to the election, not business
March 24 2015
By Terence Baker The U.K. is jogging after years of slow walking amid modest improvements in wages, growth and debt reduction, but claims austerity is down and job creation up are not so easy to swallow. 
4 facts you won’t see in our Big Brands report
March 20 2015
By Patrick Mayock Which brands and companies just missed the cut in our rankings of largest entities by room count? I give you the last four out. 
STR and STR Global
Freitag’s 5: Rate keeps US party rolling
February 25 2015
By Jan Freitag RevPAR in January was driven primarily by ADR, continuing the trend seen throughout most of 2014, according to an analysis from STR’s Jan Freitag. 
Super Bowl performance over five years
February 16 2015
By Carter Wilson The impact from the Super Bowl isn't dwindling, and now that the Pro Bowl is hosted in the same city as the Super Bowl (one week earlier), the host city has plenty to cheer about.
What’s in store for New York City performance?
February 12 2015
By Jan Freitag In this blog, I want to collect a few thoughts and observations that might help identify what’s ahead for hotel performance in New York City.
Digital
TripAdvisor moves profitable—for TripAdvisor
March 9 2015
By Sam Trotter TripAdvisor wants to make even more money from its place in the travel industry.
Mobile not a trend, but a reality
February 11 2015
By Robert A. Rauch Having an understanding and a strategy for digital technology and mobile sites are key to reaching the “new” traveler.
Balance digital with human interaction
January 16 2015
By Pamela J.W. Barnhill Digital is the way of the future, but hoteliers have to remember that personal interaction still has its place.
Operations
Listen to millennials to be successful
February 26 2015
By Amy Jakubowski Millennials (both the ones you hire and your guests) can share a wealth of ideas and innovations—provided you're willing to listen to them. 
Is it too late to fight back against Airbnb?
February 25 2015
By Larry Mogelonsky Airbnb is expanding from its base of millennials and budget stays into segments hoteliers perhaps hold most dear: business and luxury travelers.
Make time to train staff daily
February 24 2015
By Doug Kennedy Doing so reinforces the core principles of hospitality and service excellence.
Legal
How to implement a cyberattack protection plan
March 16 2015
By Lara Shortz Having a data-breach plan in place can help you act quickly, prevent further loss and assist in avoiding hefty fines.
Do’s and don’ts for franchisors, franchisees
February 10 2015
By Michaelle L. Baumert Franchisors and franchisees should understand common mistakes that can make it appear that “joint employment” exists.
Joint employer: Two words can change a lot
February 3 2015
By Charles A. Conine The National Labor Relations Board is trying to argue that joint-employer status for franchisors—including restaurants and hotel companies—can implicate those franchisors for labor violations.
ISHC Global Insights
Meet the new Miami
March 25 2015
By Gregory T. Bohan Today’s Miami has a distinctly different feel than the Miami of old. That change is all for the better.
The capital-light continuum
March 3 2015
By Jon R. Simon As hotel companies continue their asset-light strategies, their vacation ownership divisions evolve to continue to grow revenue.
The present and future of FF&E sourcing
January 6 2015
By Alan Benjamin While global sourcing will continue to be the trend, as technology is transferred around the world, we might actually start to see a counter trend in the growth of locally sourced products.
Ownership
How to reach the hotel opening finish line
March 20 2015
By Thomas Conran The path to a hotel opening is a long and winding road. Here’s how to navigate the journey successfully.
Can IHG buy cachet?
March 13 2015
By Pamela J.W. Barnhill With IHG’s buy of Kimpton, one might ask: What defines a boutique hotel today?
The triple whammy facing New York City hotels
February 9 2015
By Ed Watkins Rising levels of supply, threats from the sharing economy and changes in currency valuations have the potential to put a crimp in the ongoing success of the hotel industry in New York City.
Revenue Management
Optimization entails cross-discipline approach
November 14 2014
By Susan Spencer With the convergence of sales, marketing and revenue management, stakeholders must ask how best to structure these disciplines to take advantage. 
Revenue management tips for the busy executive
November 3 2014
By Nicole Young Communicating clear expectations, asking the appropriate questions and guiding strategic conversations might make your strategy meetings and monthly reviews one of the highlights of your week.
How to be a revenue leader of the 21st century
October 20 2014
By Bonnie Buckhiester What century are we in? The 20th or the 21st? No longer can we in the industry use antiquated approaches and attitudes to manage demand.
Sales & Marketing
How to convert calls, lower distribution costs
March 24 2015
By Doug Kennedy Hoteliers can offer phone-only rate specials to circumvent OTA bookings, thus lowering distribution costs.
Make reputation management a top priority
March 6 2015
By Robert A. Rauch Ensure that reputation management is a top focus among your team by setting goals and being present on review sites.
Is it time to return to rate disparity?
January 13 2015
By Doug Kennedy It’s the perfect time to return to “selective” rate disparity as part of an overall channel conversion strategy to drive more direct bookings.
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