From the desks of the Hotel News Now editorial staff:
- IHG investigates credit card breach
- Austin hotel files lawsuit over loud music
- Hotel design experts on evolving trends for 2017
- Biggest hotel buys in South Florida in 2016
- 2017’s most-anticipated LA luxury hotel openings
IHG investigates credit card breach: InterContinental Hotels Group is investigating a possible customer credit card security breach at some of its hotels in the United States, security blog KrebsOnSecurity reports.
A pattern of fraudulent charges was noticed on customer credit cards last week at Holiday Inn and Holiday Inn Express locations, according to the report.
“We are committed to swiftly resolving this matter. In the meantime, and in line with best practice, we recommend that individuals closely monitor their payment card account statements. If there are unauthorized charges, individuals should immediately notify their bank. Payment card network rules generally state that cardholders are not responsible for such charges,” a spokesperson from IHG said in a statement.
Austin hotel files lawsuit over loud music: The Westin in Downtown Austin, Texas, which is located in the city’s historic music district, has filed a lawsuit against the Nook Amphitheater, CBS Austin reports.
The Westin claims the neighboring music venue’s “loud outdoor music being played into the early hours of the morning is harming their business.”
The Westin claims it spent $1 million during construction to try to prevent guest disturbance from music being played at the outdoor venue, and an additional $1 million since then to “block out music.”
“It’s frustrating, definitely frustrating, because they’re coming at us pretty strong. We’re small business owners. They’re big corporate. We want to keep live music Austin alive,” Nook owner JD Dunn told CBS Austin.
Hotel design experts on evolving trends for 2017: Timeless, economical and eco-friendly designs are on hotel design experts’ radar going into 2017, HNN’s Danielle Hess reports.
In HNN’s third end-of-year roundtable, six hotel designers gave their thoughts on what they think will be trending in 2017.
“I think there will be a bit more common-sense approach to design in 2017 as construction costs continue to rise and industry performance seems to be peaking. Some of the more elaborate finishes will be scaled back as budgets tighten up,” Mike Varner, EVP of brand strategy and management at WoodSpring Hotels, said.
Biggest hotel buys in South Florida in 2016: Hotel properties were popular commercial real estate buys in areas of South Florida this year, The Real Deal reports.
The biggest 2016 transaction was Hyatt Hotels’ $229.4 million purchase of the Thompson Miami Beach, which it has converted to The Confidante and added to the company’s soft brand, the Unbound Collection by Hyatt.
The next biggest transaction was the Blackstone Group’s sale of the Hyatt Regency Pier Sixty-Six hotel to Orlando-based Tavistock Development Company for $163.3 million. The Aloft South Beach took the third-place spot on the list. The hotel was sold by Jason Halpern and Mitchell Hochberg for $105 million.
2017’s most-anticipated LA luxury hotel openings: There’s a lot of luxury supply coming into the Los Angeles market in 2017, and the city is especially excited about seven luxury hotels set to open in the new year, Forbes reports.
Hotels on the list include: The Hotel Indigo Los Angeles Downtown, Dream Hollywood, InterContinental Los Angeles Downtown, James West Hollywood—Sunset, NoMad Downtown Los Angeles, Nobu Ryokan Malibu and Waldorf-Astoria Beverly Hills.
Complied by Danielle Hess.