Strebel brings customer-centric perspective to role
 
Strebel brings customer-centric perspective to role
26 JUNE 2018 8:21 AM

Now in the president role after 20 years in sales and marketing leadership for Omni Hotels & Resorts, Peter Strebel is excited about what’s next for the company as he continues his focus on guests.

NEW YORK—Peter Strebel, president of Omni Hotels & Resorts since March, has a customer-focused perspective he’s bringing to the role from his 20 years of prior experience in sales and marketing leadership for the company.

“I think that everything we need to do starts with the customer and ends with the customer,” Strebel told Hotel News Now in a video interview filmed during a break at the recent NYU International Hospitality Industry Investment Conference.

In the video interview above, Strebel outlines the recent highlights for the company, which include the May groundbreaking of the Omni Boston Hotel at the Seaport, slated for an early 2021 opening, as well as the March opening of the new-build Omni Louisville Hotel in Kentucky.

He also mentions projects in the works for Omni, which focus on its two core targets: convention business and resort business.

“We have hotels that do very well in cities like Nashville and Atlanta and now in Louisville, Fort Worth and Dallas, so we are looking at other cities that need convention hotels,” he said, citing projects in the works in New Orleans and Fort Lauderdale, Florida.

On the resort side of the business, Strebel said renovations and reinvestments are a top priority. The company closed its Omni Barton Creek Resort & Spa for a massive renovation that will double its size. Omni also is adding guestrooms, high-speed ski lifts and restaurants to its Omni Mount Washington Resort in New Hampshire.

What’s fueling the company’s continued growth, Strebel said, is its optimism surrounding group business health.

“We believe group business is the future,” he said.

1 Comment

  • Bob Gilbert, President & CEO, HSMAI June 26, 2018 11:06 AM Reply

    A belated congratulations Peter! We at HSMAI are so proud of our sales and marketing professionals and our members who make it to the CEO position.

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