From the desks of the Hotel News Now editorial staff:
- Winter weather hits US, UK
- HNN’s top stories from 2017
- More resort fees likely in 2018
- Former Baha Mar owner sues contractor
- Disney hotels toss ‘Do not disturb’ signs
Winter weather hits U.S., U.K.: Snow warnings and advisories have affected travel in the Midwest and Northeast United States, as well as in the United Kingdom as Britain and other regions have been hit by snow and ice, according to reports from various news organizations.
ABC News reports that snow hitting the Great Lakes and Northeast regions of the U.S. is likely to continue, and “snow warnings and advisories extend all the way from North Carolina to Baltimore and up to New York and Michigan on Wednesday.”
Meanwhile, motorways and transport terminals across the U.K. were crippled by heavy ice and snow, The Telegraph reports.
The weather left homes without power overnight and stranded passengers at London Stansted Airport, where the runway “was closed temporarily to allow safety checks to be carried out,” the newspaper reports.
HNN’s top stories from 2017: HNN’s Robert McCune took a look back at top stories from 2017 and found that hoteliers spent much of the year anticipating when the next downturn will happen.
During an on-stage interview with HNN’s Stephanie Ricca at the South American Hotel Investment Conference in October, AccorHotels CEO Sébastien Bazin said, “in today’s world, either you change or you will be changed.”
More resort fees likely in 2018: One hotel trend that will likely continue into 2018 is resort fees, The Chicago Tribune reports.
First Hospitality Group Chief Executive Bob Habeeb told the newspaper that “rate growth has not kept pace by traditional standards.” He added that “traditional add-on costs that once made healthy contributions to the bottom line, like telephone revenue and in-room movies, have all but evaporated.”
Former Baha Mar owner sues contractor: BML Properties, the original owner of the Baha Mar resort in Nassau, the Bahamas, has “filed a $2.25-billion lawsuit alleging ‘massive fraud’ by the Chinese contractor” on the project, Reuters reports.
The contractor, China Construction America, is being accused of “running a self-enrichment scheme that led to the failure of the $3.5 billion mega-resort project in 2015,” in a 259-page complaint, according to Reuters.
Disney hotels toss ‘Do not disturb’ signs: Guests can no longer hang a “Do not disturb” sign on their hotel doors when staying at the Grand Flordian and Polynesian hotels along the Magic Kingdom monorail at Walt Disney World in Orlando, 7 News Miami reports.
Instead, guests will have the option to hang a “Room occupied” sign. The switch is part of a safety effort that ensures employees can enter rooms at least once a day.
Disney’s new terms of service state that “the hotel and its staff reserve the right to enter your room for any purpose including, but not limited to, performing maintenance and repairs or checking on the safety and security of guests and property,” the news station reports.
Compiled by Danielle Hess.