This month’s roundup of news from the technology sector includes similar U.S.-China tech expectations; another wave of global cyberattacks; CIO expectations; and more.
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Consumer tech expectations converging globally
Consumer values when it comes to technology are getting more similar in different places across the globe, according to a report from TechCrunch. The report specifically compares millennials in the U.S. and China, claiming their expectations are moving close together creating a new global, generational class of consumer.
“But given the rapid pace of China’s social and technological transformation, generation gaps are growing wider while national divides are shrinking,” the report reads. “For Chinese and American millennials–digital natives raised on the internet–cultural currents, and more importantly consumer values, are converging across continents.”
Hotel CIOS on prioritizing consumer tech
Speaking at HITEC in Toronto recently, chief information officers from various hotel companies shared their views on how they prioritize what consumer technologies to embrace on properties and where their biggest challenges lie, writes HNN’s News Editor Sean McCracken.
Panelists said to refrain from chasing every tech trend, because that requires a significant amount of capital that often has no payoff. And Marco Trecroce, SVP and chief information officer at Four Seasons Hotels and Resorts, noted it’s important to set clear goals for what a company wants to accomplish with its tech.
“You can’t chase tech,” he said. “You have to stay focused. Each of us are bombarded with emails about meeting with vendors and bringing in technology to solve a problem. But you have to stay laser-focused on two or three key initiatives. The rest is interesting, but you don’t spend a lot of time on it.”
Data breaches continue
The hotel industry continues to be plagued by data breaches, the latest of which hit a third-party reservation system and affected guests at Hard Rock Hotels & Casinos properties, according to a news release. The breach reportedly occurred during 10 August 2016 and 9 March 2017. Trump Hotels and Four Seasons Hotels and Resorts later announced they had been victimized in the same data breach.
Media reports claim that Loews Hotels was hit by the same breach of a third-party provider.
Cyberattack aims to disrupt instead of cash in
The Wall Street Journal reported that the goal of the recent rash of cyberattacks, which caused massive shipping and transportation disruptions in Europe and around the world, doesn’t seem to be intended to make hackers money, but instead was “devised simply to damage businesses.”
The software used in the attacks was apparently created to look like a popular form of ransomware, but was not actually designed to extort a ransom payment, security experts told The Journal.
“The attackers have no actual means of decrypting the files,” Juan Andrés Guerrero-Saade, of Kaspersky Lab ZAO, told the newspaper. “It’s masquerading as a ransomware.”
Compiled by Sean McCracken.