This month’s roundup of news from the technology sector includes a look at WannaCry; the need for Middle Eastern guest data; and more.
Hotel News Now’s Tech Impact Report each month features a news roundup from the hotel technology sector. Subscribe to the free monthly report here.
International community hit by ransomware
The cybersecurity world saw an unprecedented wave of ransomware attacks across the globe in a phenomenon termed “WannaCry.” TechRepublic put together a primer on what the ransomware attack is and how it came to be.
The news site notes WannaCry is a part of a growing trend.
“WannaCry is only the latest in an escalating ransomware trend, and it largely affected systems that were lacking a critical Windows security update,” TechRepublic wrote. “Its large-scale success further highlights the need for better security practices.”
Timing, likelihood vague for European laptop ban
TechCrunch reports that the looming possibility of a ban on laptops for flights from European destinations to the U.S. has not been made a reality, yet, but the U.S. Department of Homeland Security has signaled it still remains an option.
“While a much-discussed expansion of the ban on large electronic devices in the cabin on flights to the United States was not announced today, the Secretary made it clear that the an expansion is still on the table,” according to a statement issued by the department. “Secretary (John) Kelly affirmed he will implement any and all measures necessary to secure commercial aircraft flying to the United States—including prohibiting large electronic devices from the passenger cabin—if the intelligence and threat level warrant it.”
Tech, data needed to enable Middle East improvements
Hotel News Now’s Terence Baker reports from the Arabian Hotel Investment Conference that sources at the show believed technology will be key in understanding the region’s ever-changing guest base.
“We know at the moment that our margins are under pressure, as costs have soared, so the trick is how to personalize and extract data in an intelligent way. … Disruptive is that customers have such a huge scope of how and where they can choose. We need to increase our knowledge as to how customers look at travel as a whole, the way he prepares, dreams and chooses,” said Stefan Leser, group CEO of Jumeirah Group.
Tech key in latest meetings trends
The needs in meetings spaces are changing, and Hotel News Now’s Dana Miller writes that technology is essential to success in that arena. Sources noted the quality and reliability of Wi-Fi is essential in wooing meeting planners today.
“People who plan events like to hold them at venues where they have a relationship, the spaces meet their needs, they have a level of trust in the service delivery, and the planning process is stress-free. Often event attendees want complimentary Wi-Fi, and if planners don’t provide it, they add stress for themselves,” said Ed Netzhammer, managing director of the Omni Dallas Hotel. “While AV revenue benefits the hotel, our goal in offering it free is to create a relationship where both of us want to work together as often as we can.”
Compiled by Sean McCracken.